Refund policy

Return Guarantee
Our return guarantee gives you the right to return the product within our return policy. You have the right to open the package and inspect the items, but the product must be returned to us unused within 30 days of receipt, including all original packaging, labels, etc. If you return your order later than 30 days after receipt, no refund will be issued.

The return process
Please contact us at info@unmask.shop to arrange your return shipment. Our team will send you an email with a return form including the return address. Please complete the form in full so that we can process your refund as quickly as possible. Once we have received your return in good condition, you will receive the refund within 5 working days via your originally selected payment method.

If you have any other questions or if anything is unclear, please send us an email at info@unmask.shop.